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Privacy Policy

Effective date: September 23, 2026

Wizotech Technologies Limited (“Wizotech”, “we”, “us”, or “our”) operates Social Growth Analytics (the “Service”). This Privacy Policy explains how we collect, use, disclose, retain and protect information when you use the Service, including information made available when you authorize a TikTok account.

1. Who operates the Service

Social Growth Analytics is operated by Wizotech Technologies Limited, Nigeria. The product is being developed in collaboration with IM Developer, including project-specific UX/UI and frontend development contributions. This development collaboration does not by itself give IM Developer ownership of or operational control over users' personal information.

2. Information we collect

  • Account information: information such as your name, email address and authentication credentials that you provide when creating or using a Social Growth Analytics account.
  • TikTok-authorized information: information that TikTok makes available to us after you authorize the Service, according to the products and scopes approved for our application. Depending on the approved access, this may include basic profile information and available account or video performance information.
  • Service and technical information: information needed to operate, secure and troubleshoot the Service, such as login events, device/browser information, IP address, timestamps and diagnostic logs.
  • Support information: information you provide when contacting us about your account or the Service.

3. How we use information

We use information to:

  • create and authenticate your Social Growth Analytics account;
  • connect and synchronize the TikTok account you authorize;
  • calculate, display and explain analytics, trends and insights;
  • maintain, secure, troubleshoot and improve the Service;
  • respond to support requests and communicate about the Service; and
  • comply with legal obligations and protect the rights, safety and security of users and the Service.

4. TikTok data and authorization

When you connect TikTok, you are redirected to TikTok's authorization experience. We do not ask for or store your TikTok password. We receive only the authorization information and data that TikTok makes available to our approved application and that you authorize.

TikTok-authorized data is used to provide the analytics functionality of Social Growth Analytics. We do not sell TikTok-authorized data. We do not use TikTok-authorized data for unrelated advertising or for marketing it to third parties for their own purposes.

The exact categories of TikTok data we can access depend on the products and scopes approved for the application and the permissions you grant. We do not claim access to information that TikTok does not make available to our approved integration.

5. Legal bases and privacy rights

Where applicable, we process personal data on a lawful basis such as your consent, performance of a contract, compliance with legal obligations, or legitimate interests that are not overridden by your rights. Under applicable Nigerian data-protection law, including the Nigeria Data Protection Act 2023, you may have rights concerning your personal data, including rights to be informed, access, rectification, objection, restriction, portability, withdrawal of consent and deletion, subject to applicable legal conditions.

6. Users in Pakistan

Social Growth Analytics is initially being developed with creators and businesses in Pakistan as an important pilot market. If you use the Service from Pakistan, we may process personal information relating to you in connection with the Service. We will handle that information in accordance with applicable privacy and data-protection requirements that apply to our processing activities.

Pakistan's Ministry of Information Technology and Telecommunication currently publishes the Personal Data Protection Bill, May 2023, as a draft. Accordingly, this Privacy Policy does not state that Wizotech is subject to or compliant with a specific enacted Pakistani comprehensive personal-data protection statute. Users in Pakistan retain any mandatory rights and protections that apply to them under applicable law.

You may contact us using the details below for privacy, access, correction, deletion or other data-related requests. We may verify your identity before acting on a request.

7. How we share information

We may disclose information only as reasonably necessary to operate the Service, comply with law, protect the Service, or provide functionality you request. This may include:

  • TikTok: when required to authenticate and retrieve authorized information through TikTok's APIs.
  • Infrastructure and service providers: trusted providers that support hosting, databases, email, monitoring, security or other operational functions, subject to appropriate safeguards and confidentiality obligations.
  • Legal and safety disclosures: where required by law, legal process, or to protect users, Wizotech, the public, or the security of the Service.

We do not sell personal information or TikTok-authorized data to third parties.

8. International processing and transfers

Wizotech is based in Nigeria, while the Service is initially intended to serve users including users in Pakistan. Depending on the infrastructure and service providers used to operate the Service, information may be processed or stored in Nigeria or other countries. We will use appropriate safeguards and comply with applicable data-protection requirements governing international transfers.

We do not state a specific hosting country in this policy until the production hosting arrangement is finalized and verified.

9. Security

We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. Access to production data is limited according to operational need. Communications with the Service are intended to use encrypted transport such as HTTPS/TLS.

OAuth credentials and other sensitive authentication information are intended to be handled on the server side and protected separately from public client applications and source repositories.

No internet-based service can guarantee absolute security. If we become aware of a security incident affecting personal data, we will respond and make notifications where required by applicable law.

10. Data retention and deletion

We retain personal information and authorized TikTok data for as long as reasonably necessary to provide the Service, maintain security, comply with legal obligations, resolve disputes and enforce agreements.

When you disconnect a TikTok account or request deletion of your account, we will initiate deletion of associated TikTok-authorized data and account information within 30 days, except where retention is required by law or reasonably necessary for security, fraud prevention, dispute resolution or backup recovery.

Backup copies may remain temporarily until they are overwritten through the normal backup lifecycle.

11. Your choices and data requests

  • You can choose whether to authorize a TikTok account.
  • You can revoke or change TikTok authorization using the applicable TikTok controls.
  • You can request access, correction or deletion of your Social Growth Analytics account information by contacting us.
  • You may withdraw consent where consent is the applicable legal basis, subject to legal or contractual limitations.

For a data request, contact jameshinga@wizotech.org and describe the request. We will review the request and respond within the period required by applicable law, subject to identity verification and lawful exceptions.

12. Cookies and similar technologies

The Service may use essential cookies or similar technologies required for authentication, security and basic functionality. We do not intentionally use third-party advertising trackers on this public website. If we introduce analytics or non-essential cookies, we will update this policy and provide applicable choices or notices.

13. Children's privacy

Social Growth Analytics is intended for users who are legally able to use the Service and is not directed to children. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us, contact us so we can review and take appropriate action.

14. Third-party websites and services

The Service may link to or interact with third-party services, including TikTok. Their privacy practices are governed by their own policies. This policy applies to information processed by Wizotech in connection with Social Growth Analytics.

15. Changes to this Privacy Policy

We may update this Privacy Policy when the Service, applicable law, security practices or data processing activities change. We will update the effective date at the top of this page and provide additional notice where required for material changes.

16. Contact and privacy requests

For privacy questions, access requests, correction requests, deletion requests or other data-protection concerns, contact Wizotech Technologies Limited at jameshinga@wizotech.org.

Wizotech is responsible for responding to requests concerning information processed by the Service. Where a request involves a third-party service such as TikTok, we may also direct you to that service's applicable privacy controls or policies.

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